1 35 Legend Productions K1A1 Korean Army Main Tank Resin Scale Model Kit Sealed
1 35 M4A1 Sherman Late Japan Import
1 35 Mercedes Benz L4500A TLF 25 - High Quality Resin KIT by Fankit Model

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

1 35 MINIART Soviet Medium Tank T-54B Early production
1 35 Model 05543 2S3 152mm Self-Propeller Howitzer Early Ver Car Kit Trumpeter
1 35 Model 82499 AT-1 Self-Propelled Gun Antitank Gun Armored Car Hobby Boss
1 35 Pre WWII USA Ford 3-Ton Light Tank Complete Resin Model Kit

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

1 35 Resin Figure Model Kit WWII GERMAN 11 figures (NO TANK)
1 35 Scale Dragon No.6260 88mm Flak 36 With Flak Artillery Crew
1 35 scale Lindberg Models USSR Soviet T-55 Main Battle Tank

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

1 35 Sd.Kfz.171 Panther Ausf. D German Medium Tank MENG Model TS-038

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 35 Stalingrad S-3030 German Infantrymen 10 Figure Resin Model Kit Unpainted

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

1 35 Built Dragon WWII German Jagdpanzer 38(t) Hetzer Tank Destroyer Model

1 35 Takom Panther Ausf.A Mid-Early Production (Full Interior)
1 35 Tamiya German King Tiger Prod.Turret . Western Front Campains. Built .

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1 35 Tamiya SdKfz 164 Nashorn 8.8cm Pak

Trusted by more than 9,000 businesses in 140 countries.

1 35 Built Italeri WWII German Ferdinand Tank Destroyer Model
1 35 Trumpeter German Panzerjagerwagen Vol.1 NEW Factory Sealed, L-1418
1 35 USMC AH-1Z Shark Mouth ACADEMY Air Force Helicopter Hobby Model Kits

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

1 350 Brass Barrels for WWI bluecher 8.2in 45 Main guns 5.9in secondary guns
1 350 gold Medal Photo Etch for Konig Class Dreadnought

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 350 Trumpeter German DKM Peter Strasser Aircraft Carrier
1 35th MR Models Australian Matilda 2 Frog conv
1 4 Evangelion AYANAMI REI in Plug Suit 15 Tall Unpainted Resin Model Kit

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

1 48 AIRPLANE MODEL KIT ALBATROS DIII BY EDUARD REVELL TAMYIA MONOGRAM
1 48 Deep Sea Explorer Series No.01 submersible Triton by AOSHIMA

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

1 48 General Dynamics F-16C N Fighting Falcon Big Detail Set for Tamiya kits
1 48 HobbyBoss F3H-2 Demon, resin and photo etch upgrade parts.

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

MÄRKLIN H0 46801  Kohlentrichterwagen  K.Bay.Sts.B. Set TOP&OVP
1 48 Metal J16 Fighter Bomber Gift Jet Static Airplane Military Model Aircraft
1 48 REVELL MONOGRAM PROMODELER Junkers Ju-88 A-4 Bomber 1998 Release OOP HTF