Tamiya 56340 Freightliner Cascadia Grand Hauler, 19402751 Metal Parts Bag D, NIP
Tamiya 57749 1 10 RTR Lunch Box - CW-01 2.4GHz Ready to Run
Tamiya 58276 HKS Racing Altezza TA04R, 9415777 1941777 Metal Parts Bag C, NIP

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Tamiya 58414 1 10 Mercedes-Benz Unimog 406 - CR01 Series U900
Tamiya 58554 1 10 RC Petronas Syntium Mercedes-Benz SLS AMG GT3 (TT-01 Type-E)
Tamiya 58607 1 10 RC TT-02 Chassis R&D Sport Subaru BRZ GT300 '14 Car Kit w ESC
Tamiya 58647 M-07 Concept Chassis Kit

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Tamiya 67404 TAC 2018 PIT TOWEL
Tamiya 84229 RC Body Set Opel Vectra JTCC 1 10 Scale
Tamiya 9404445 Diff Shaft Bag TLT-1

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Tamiya 42287 TRF Aluminum Big Bore Damper TRF419 1 10 RC Car Touring On Road

Tamiya Blitzer Beetle 2011 (58093) Ceramic Rubber Sealed Bearing Kit
Tamiya Bullhead 2012 (58065) Ceramic Rubber Sealed Bearing Kit

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

Tamiya 45045 Expec GT - I 2.4G (Receiver Servo Set) (RC Model)
Tamiya DF-02 Tuning Two-Way Alu Rear Uprights (Achsschenkel) NEW 53793
Tamiya F103&F104 Dual Steering Crank Set (TRG5120 )

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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Tamiya HOP-UP OPTIONS OP-571 TRF damper four (Fussokoto)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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Tamiya Mini 4Wd 2-Stage Roller 19mm Plastic Red Set from Japan Free Shipping
Tamiya Multi-Function Unit 58372 58397 TAM53957

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

SY X33C-1 2.4G 4CH 6-axis 2MP Camera Wifi FPV Quadcopter One-key taking off G0U0
Tamiya Subaru Impreza WRC Arai Version (TB-01) Ceramic Sealed Bearing Kit
Tamiya TA05-IFS Aluminum Bulkhead TA05 Ver.II 4WD 1 10 RC Cars Touring