Athearn HO ES44AC w DCC & Sound BNSF Railway ATHG69789
ATHEARN HO GAUGE PA ALCO UNION PACIFIC POWERED (f18)
Athearn HO GP38-2 w DCC & Sound Frisco ATHG65485

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Athearn HO GP40-2 w DCC & Sound BN ATHG65754
Athearn HO GP9 B&O ATHG64114
Athearn HO happy hanukkah merry christmas
ATHEARN HO M A SOUTHERN PACIFIC F7A(PWR) F7A(DMY) LOCOMOTIVE SE

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Athearn HO Ready to Run 30000 Gallon Ethanol Tank ADM (3) ATH28273
Athearn HO Ready to Run SD38AC w DCC & Sound Rail Logix ATH88632
Athearn HO Ready to Run SD40T-2 with DCC & Sound UP ATH86803

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

ATHEARN HO R-T-R UNDECORATED F7A POWER GEARED LOCOMOTIVE

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Athearn HO RTR FMC 60 Hi-Cube Ex-Post Box Undecorated ATH72632

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ATHEARN G86085 HO SANTA FE SD45-2 DC, DCC READY ROAD NUMBER 5690

Athearn HO RTR SD40T-2 SSW ATH86707
Athearn HO scale - SD40-2 Santa Fe Railway DC 988266

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Athearn HO Scale car Kits In The Box Unbuilt 6 Kits western roads

Trusted by more than 9,000 businesses in 140 countries.

Athearn Genesis - GP50 Phase 1 - Southern - Road R - with DCC & Sound
Athearn HO Scale Grand Trunk Western F3A, GTW GT w Passenger Car
ATHEARN HO SCALE SPECIAL EDITION CONRAIL OLS GP38-2 PWR & GP38-2 DUMMY

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Athearn HO SDF40-2 w DCC & Sound SF ATHG63988
ATHEARN HO U A WABASH 34' CS HOPPER (5)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Athearn N 53' GSC TOFC Flat w 40' Ex-Post Trailer GTW ATH24906
ATHEARN NAPA VALLEY 6 PASSENGER CARS AND 2 LOCOMOTIVES
Athearn RS3, D&RGW RTR HO MIB

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Athearn RTR 88630 McCloud River SD38 DCC & Sound HO
Athearn RTR HO GP35 New York Central DC

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Athearn SD45 w DCC & Sound Santa Fe RTR HO Scale MIB
Athearn UNDECORATED powered engine HO scale

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Item specifics

Condition: New Herstellernummer: HN2385
Präzise Produktart: Diesellok Marke: Arnold
Produktart: Lok Epoche: V
Arnold HN2385 - Diesellok CC 72000 SNCF Fret Ep. V - Spur N - NEU
ATL304 Atlas Railroad HO-Scale Turntable Motor Drive Unit
Atlas US Steel Geneva Works 42' Coil Steel Car 2 Rail Road