ATHEARN HO NORFOLK & WESTERN LOCOMOTIVE
Athearn HO 50 PC&F Box w 10 6 Door Nestle ATHG26667
Athearn HO 57' Mechanical Reefer w Sound UP ARMIN ATHG63399

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Athearn HO Burlington Northern BN 200-ton Crane & Tender NIB - FAST SHIP
Athearn HO ES44AC with DCC & Sound UP with PTC ATHG69794
Athearn HO GP35 MRL RND12251
Athearn HO GP38-2 w DCC & Sound SP ATHG65489

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Athearn HO GP40P-2 with DCC & Sound SP ATHG63782
Athearn HO GP9 with DCC & Sound UP ATHG64244
ATHEARN HO M A SANTA FE PASSENGER F7A SUPER POWER LOCOMOTIVE

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Athearn HO Ready to Run 30000 Gal Ethanol Tank TILX Green (3) ATH28258

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Athearn HO Ready to Run SD40 CSX Ex-C&O ATH86731

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Athearn Boston & Maine (BM) GP7 w HEP (New)

Athearn HO Ready to Run SD50 Chessie B&O ATH86892
Athearn HO RTR 28 Trailers w Dolly Yellow (2) ATH91043

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Athearn HO RTR Maxi III Well TTX RBOX Logo (5) ATH15604

Trusted by more than 9,000 businesses in 140 countries.

Athearn COCA COLA powered engine HO scale
Athearn HO RTR SD50 CSX Chessie Patched ATH86900
ATHEARN HO SCALE 77865 GP 50 PHASE l l BNSF RAILWAY

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Athearn HO Scale Rare Undecorated F45 Powered Diesel Locomotive New C-9
Athearn HO SD60E NS ATHG65203

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Athearn HO TankTrain Intermediate GATX B-S-T (3) ATHG67903
ATHEARN LEE WAY FREIGHTLINER TRACTOR & TWO 28' WEDGE TRAILERS & DOLLY
Athearn N 53 GSC TOFC Flat w 40 Ex-Post Trailer GTWATH24907

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Athearn N Scale POWERED Union Pacific 2219 SD70 Engine ATH7336 NIB
Athearn Roundhouse HO Scale EMD GP50 Phase 1 Burlington Northern BN

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Athearn RTR 88627 DT&I SD38 DCC & Sound HO
Athearn RTR HO Locomotive F59PHI, Metrolink NIB

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Item specifics

Condition:
New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's ... Read moreabout the condition
Brand:

Arnold

MPN:

HN2316

UPC:

Does not apply

Arnold Burlington Northern GE U28C DCC Ready N Scale Locomotive HN2316
Athearn SD60E w DCC & Sound Norfok Southern HO Scale MIB
Athearn UNION PACIFIC Road Dash 9-44CW Item HO Scale DCC Ready