Athearn HO Ready to Run FMC 4700 Covered Hopper WP with UP Logo ATH82020
Athearn HO Ready to Run SD40 SP Red & Grey ATH86719
Athearn HO Ready to Run SD40T-2 with DCC & Sound UP ATH86804

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

ATHEARN HO R-T-R L&N 50' FLAT CAR w WOOD LOAD
Athearn HO RTR 53 Jindo Cont COFC Logistics Grey (3) ATH72590
Athearn HO RTR SD40 PRR Dark Green ATH88511
Athearn HO RTR SD40T-2 w DCC & Sound UP ATH86804

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Athearn HO scale - Dash 8-44CW CSX Railroad DC 77959
Athearn HO Scale C44-9W Southern Pacific
ATHEARN HO SCALE GP38-2 BURLINGTON NORTHERN POWER

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

ATHEARN HO SCALE RTR 411 SD45 NORFOLK & WESTERN 1797 DCC READY

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Athearn HO Scale Yard Tractor Roadway 29109

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Athearn Genesis HO Scale SD75M BNSF MIB (Prod. No. G6134)

Athearn HO SD70ACe w DCC & Sound EMD Lease ATHG89839
Athearn HO SDP40F w DCC & Sound Amtrak ATHG63978

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Athearn HO Used Chessie System GP60 4200 DCC lights Powered Engine Tested Runs

Trusted by more than 9,000 businesses in 140 countries.

Athearn Genesis Norfolk Southern SD75m 2806
Athearn Milwaukee flat car with 2 John Deere tractors--New in box--Ho Scale
Athearn N 53 GSC TOFC Flat w 40 Ex-Post Trailer NS ATH24910

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Athearn Ready to Run HO Scale ATSF Santa Fe GP38-2
Athearn RTR 86718 SP Daylight Red & orange SD40 DC HO

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Athearn RTR SD40-2 locomotive, EXPO 86, CP Rail LOT 84
Athearn Southern Bulkhead Flat Car 88110 HO Scale 114447 Ready To Roll
Athearn Vermont Railway GP38-2 (HO)(New)

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Atlantic Coast Line 50' Sliding Door Box Car Bachmann N Scale Model Trains 19458
Atlas gold SERIES NS Operation Lifesaver GP-38 w SOUND NIB

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Atlas O TM ' Single Sheathed Illinois Central Box 2R
ATLAS {20003949} BSCX - Bethlehem Steel HO coil Steel Car Yankeedabbler

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Item specifics

Condition: Used Marke: Arnold
Steuerung: Analog Stromversorgung: Gleichstrom
Spurweite: N
Arnold N 2415 E-Lok Re 4 4 11178 SBB CFF FFS OVP (RB6737)
ATLAS 1 160 N SCALE DCC GREAT NORTHERN GP35 ENGINE Item F S
ATLAS 10001161 HO Scale U30B NdeM 9740 Locomotive C-10 Mint - Brand New