Japan Self-defense Forces Modelcollection 1 72 Type 99 Self-run 155mm No13
JAPANESE BATTLE EXOSKELETON SQUAD - KONFLIKT '47 - WARLORD GAMES -
Japanese Navy Battleship Model Kit 1 700 AKIGUMO ww 2 aircraft carrier

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Japanese WW2 Fighter Aircraft Navy Model Kit 1 48 KAWANISHI SHIDEN 11
JB05 Pit-Road 1 350 Maritime Self Defense Force Submarine SS-503 Hakuryu F S NEW
JDR RPG 7eme CERCLE LA 2035 LIVRE DE BASE
JDR SET ROLE POST-MORTEM THE RANGE FULLY BOOKLET BASIC + 11 SUPPLEMENTS

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

JEP set O mécanique loco & tender SNCF + key + wagon PULLMAN SNCF + circuit
JFOX WAMOS BOEING B747-400 EC-KSM 1 200 diecast plane model aircraft
JJRC H43WH Selfie WIFI FPV With HD Camera Altitude Hold Headless Mode Foldable

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

JL Innovative Design HO Bagwell Junction Tower -- 2-3 8 x 1-7 8 x 3-3 8 5.

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

JMSDF Aegis Destroyer DDG-174 Kirishima ( 1 350 Pit-Road )

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ITALERI Military Model 1 35 M4A2 76 mm Wet Sherman Scale Hobby 6483 T6483

John Deere Gator XUV 855D with driver - 02490
Jouef E - Trans Europe Express Set TEE

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Jouef 6264 Calberson Vagón de Mercancía SNCF H0 1 87 Emb.orig Å

Trusted by more than 9,000 businesses in 140 countries.

Italeri Models 1 35 90mm Gun Motor Carriage M36B1 Tank Destroyer
Jouef 854800 locomotive diesel BB 66000 040 DG 60 de la SNCF en BO
JOUEF HJ2136 LOCOMOTIVE ELECTRIQUE 2D2 5423, SNCF VERSION MODERNISEE EPOQUE IV

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

JOUEF HO GAUGE HJ2058 V150 RAME RECORD DU MONDE
Jouef Locomotive-tender 30-135 de la Cie ETAT Réf. 8295 HO - Roco REE LS MODELS

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Judges Guild D&D Module Dragon Crown, The (1st Printing) SC EX
Juego de mesa - Los Castillos de Borgoña - Maldito Games - Precintado
Julius Caesar 90 mm mounted kit by Pegaso

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

JV Models HO HOn3 Sand Tower & Drying House (2008)
K Line K691-3421 DT&I Flat Car w Rails - NOS

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

K6341-5603 K-Line Anheuser-Busch Corn Syrup Aluminum Tank Car
Kadee 4100 HO Undecorated 40' Pullman-Standard PS-1 Boxcar

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

ICM 48242 Do 215 B-5, WWII German Night Fighter 1 48 plastic model kit 330 mm
KADEE H0 40' PS-1 C&O 16287 W 8' DOOR, NEW
Kadee Micro-Trains 25130 Escanaba & Lake Superior Boxcar ELS 9000 Assembled Kit