1 350 Combrig Models Knyaz Suvgoldv Slava Replacement Hull - Waterline Only
1 350 gold Medal IJN BATTLESHIP Photo Etch Kongo, Kirishima, Nagato, Mutsu
1 350 IronClad AOSHIMA IJN Battleship KONGO 1944 NIB

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

1 350 Pegasus The Moonlander Spacecraft Kit
1 350 Ship- USS Kitty Hawk CV63 Island Pt.1 for TSM 8591437508976
1 350 USS INDIANAPOLIS CA-35 Academy Model Kit
1 35th MR Models British M3 Grant North African stowage

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

1 35th Resicast WWII British Polsten AA gun
1 415 British Light Cruiser HMS TIGER ARK Models 40012 Model kit
1 48 AMT ERTL S-3A Viking with Extras

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

1 48 CLASSIC AIRFRAMES CURTISS SBC-4 HELLDIVER (with factory sealed parts)

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 48 F A-18E SUPERHORNET H07239

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

1 35 scale Canodo Tiger Ace set Wittman and Tank Crew ( 4 of 5 crewmen )

1 48 German Panzer IIIN In Resin By Blitzkrieg Miniatures WWII Bolt Action, BNIB
1 48 Hobby Boss - McDonnell F3H-2 Demon ( VF-31 VF-213 VF-21 VF-61 )

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1 48 Kinetic Mirage 2000-5Ei [Taiwanese air force] w Tractor

Trusted by more than 9,000 businesses in 140 countries.

1 35 Scale Main Battle Tank ZTZ-99 Metal Armored Panzer Vehicle Static Model
1 48 Monogram Revell A B-26C Invader Bomber WW2 Plastic Scale Model Kit Complete
1 48 Revell Wessex w extra bonus H34 Cobra Company resin interior FREE SHIP

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

1 48 WAH-64D Apache British Army Corps Model Kit Hasegawa NEW Japan F S
1 5 Toheart Series Ayaka Kurusugawa on High Chair Unpainted Resin Model Kit

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 56 28mm DPS painted Napoleonic Wars Prussian Hussar Regiment RC801
1 56 28mm Napoleonic Wars DPS painted French Hussars GH1545
1 6 Marushin Harley davidson 1948 panhead metal engine

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

1 64 Lindberg CONVAIR B-58 HUSTLER vintage 1967 kit Nice Box Art Exc. Cond. OOP
1 700 Combrig Models Turkish Predected Cruiser Mecidiye 1903 1 700

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

1 700 Fujimi IJN Nagato Battleship - Outbreak of War
1 700 Limited Sd Japan Navy Destroyer Kids Day 1933 Water Line Super Detail

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

02224 Trumpeter 1 32 SU27 Flanker B Aircraft Airplane Model Kit Jet Fighter
1 700 Trumpeter HMS Queen Elizabeth 1941
1 72 Air Self Defense Force Mitsubishi F-2A Flight Development Laboratory team