JL INNOVATIVE DESIGN HO SCALE RIVERSIDE SPEEDWAY GRANDSTAND KIT BN 551
JMD Miniatures JMD023R British Sergeant 1916-1918 54MM
Joe Ott Kit Curtiss O-52 Pursuit Series 40' Wing Span, Rare , Kit No. 4002

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

John Wayne “The Duke Express” passenger car Hawthorne Village Bachmann HO
JOUEF - HO - 8531 - LOCOMOTIVE DIESEL BB 66150 - BOITE - ANCIEN -
JOUEF 5312 voiture de POSTE TYPE CONSTRUCTION PAZ SNCF ep.4 5 sans NEM et KKK ,
Jouef 8274 SNCF Locomotora de Vapor 141 R 416 Reims green Epoche 3 Manualidades

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

JOUEF CAR RESTAURANT DINING CAR CIWL Ref 4218 Ech Ho MINT
JOUEF HJ2245 LOCOMOTIVE A VAPTU 18 DE LA SNCF
JOUEF HJ2379D LOCOMOTORA EN VAPORE 030 T, librea green y yellow SNCF DCC

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Jouef HO - 8342 Electric Loco SNCF BB 9288

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Jouef Loco Diesel Electrique Cc 70002 Ref 8561

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Jaguar 1 35 MG Team Stalingrad German MG 34 Nest WWII (2 Figures w Base) 63049

Jouef, Elektro-Lok 8481, SNCF 2D2-5516, H0
JS-22 Sn2 BRASS TRAIN & TROOPER SANDY RIVER & RANGELEY LAKES RAIL BUS SR&RL

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Judges Guild D&D Module Inferno SC White pages

Trusted by more than 9,000 businesses in 140 countries.

James Bond , 016PL Miss Magda(OP) Downtoscale Painted ICON Figure.
Juego de mesa - Historias de la Ciudad en Ruinas - exp. This War of Mine - EDGE
Juego wargame - WATERLOO - The Fate of France - L2 Design - SW Condition

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

K Line 6476 NEW HAVEN CLASSIC BOXCAR NIB
K Line O Scale Vermont Commemorative Quarter State Series Box Car Bank K765-7434

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Kadee 6362 D&H Delaware & Hudson 50' PS-1 Boxcar HO-Scale NOS
KADEE H0 40' PS-1 B&O 468753 W 6' DOOR, NEW
Kadee Micro Trains MTL 49140 New York Central MDT 20680 40' Reefer

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Kadee MTL N Scale Tabletop Railroading Set. CSX. With Kato GP38-2, 5 x MTL Cars
Kamizukuri 1 700 feeling parts Naval Battleship Base 1 Yard Crane Model Set C1

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

KAT20210 Kato N 310mm 12-3 16 Double Credver
KATO (N-Scale) Bethgon Coalporters UP CMO Building America 8 Car Set

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

IJN MIDGET SUBMARINE A-TARGET AND KORYU, PICTORIAL BOOK, GAKKEN REKISHI-GUNZO
Kato 10-1127 Diesel Locomotive Type DD16-304 Snowplow Set - N
Kato 10-1221 10-1222 10-1223 Shinkansen Bullet Train