MAGE KNIGHT Shyft Fiend DUNGEONS AND DRAGONS D&D
Magic Math MULTIPLICATION Press n See Board YELLOW Lanard Toy Learning Game
MAGIK 058 X-Men Xavier's School Marvel HeroClix Super Rare

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Magnet Literacy Sentence Strips & Marker
Magnetic Drawing Board Educational Toy - 2 Pieces Erasable Doodle Sketch Writ...
Magnetic GAME CHESS Handy Travel Set Vintage Folding Board Play On The Go NEW
Magnetic Poetry Little Box of ARIES (March 21-April 19)

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Magnetic Wooden Shapes and colors - Melissa & Doug Free Shipping
MAI39051 Maisto Moto En Kit PREPEINT 1 12 KTM 690 DUKE
Maisto - Harley-Davidson Purple Motorcycle 1 18 scale

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Maisto 1 18 Diecast Piaggio Vespa 150 Sprint Veloce bluee 1969 Classic Scooter

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Maisto 1 43 Mercedes Benz CLK GTR DTM Team Original Teile

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

LS Models Magazine 9 August 2011 SBB WRm TEE + Bpm ÖBB T2S SNCB 13 D F NL

Maisto 1 12 Yamaha YZF 450 Selbstmontage Spielzeug Modell Motocross Motorrad
Maisto 1 18 Model Kawasaki Ninja H2 R Motorcycle Miniature Gift

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Maisto 1 18 Modello Harley-Davidson Motocicletta 1999 FLSTS Heritage Softail

Trusted by more than 9,000 businesses in 140 countries.

LUAZ 969M 1979 1 43 off-road minibus 4x4 van soviet ussr ukraine
MAISTO 1 24 Modell Harley-Davidson Motorcycle 1948 FL Panhead Motorrad
MAISTO 1998 HARLEY-DAVIDSON FLHT ELECTRA GLIDE WITH SIDECAR 1 18 DIE CAST NEW

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Maisto Edición Especial Diecast Moto Modelo Suzuki Rm-Z 250 Escala 1 18
Maisto Harley Davidson motorcycle collection 1 18 - Code 7a (model name )

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

MAISTO METAL 1 18 MOTO MOTORCYCLE SUZUKI GSX R750 + support holder
MAISTO Playerz - 2003 Mercedes-Benz SL 55 AMG Metall Modellauto 1 64 Neu (K13)
Maisto Tow & Go 1955 Chevrolet Nomad Traveler Trailer 1 64

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Maisto Yamaha YZR-R7 Yzr R7 Red White, 1 18 Motorcycle Motorbike
Majorette 212057281 Man Tgs Red Cement Mixer - Construction Series 1 64 New °

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Majorette Limited Edition Ford Mustang Boss Series 1 Diecast
MAJORETTE RENAULT KANGOO 1998 POSTES POSTE PTT Rif 288

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Live steam castle class model plans trains GWR t shirt
Make it Real - Knot and Bling Mermaid Tail - Creative Craft Set
MALIFAUX - WYR20712 Monk of High River