Athearn HO RTR 53 CIMC Container EMP (3) ATH26648
Athearn HO RTR Maxi III Well TTX Patch Ex-SP (5) ATH15601
Athearn HO RTR SD40T-2 SP ATH86696

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Athearn HO RTR SD50 w DCC&Sound CSX Chessie Patch ATH86952
Athearn HO Scale 73994 & 73995 RTMX RTC 20K Acid Tank Cars 2 Pk 2027 & 2036
ATHEARN HO SCALE D40T-2 SOUTHERN PACIFIC POWERED
ATHEARN HO SCALE GP-40-2 C.S.X. POWER

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Athearn HO scale RTR SD45 Locomotive CSX Transportation ATH65023
Athearn HO SD38 Norfolk Southern DC
Athearn HO SD70ACe w DCC & Sound CN Re-Paint ATHG68891

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Athearn HO SDP40F Amtrak ATHG63925

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Athearn HO Train Engine Set F7 Powered A Dummy B C.P. Rail 3038 3137

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Athearn HO 50' Flat w 2 25' Trailer NS RND7899

Athearn Kenworth Tractor with 45' SCS Container & Chassis-27796--NOS---HO
Athearn N 30000-Gallon Ethanol Tank ADM (3) ATH16516

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Athearn N ATH15175 Santa Fe F45 DCC SOUND

Trusted by more than 9,000 businesses in 140 countries.

Athearn Ho 89875 SD-40, Soo Line 742, du15
ATHEARN N-SCALE F59PHI DIESEL LOCOMOTIVE-METROLINK-
Athearn RTR Canadian Pacific AC4400 Locomotive HO Scale DCC Ready

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

ATHEARN RTR HO 16603 Canadian National GTW SD40-2 CN DCC Ready
Athearn Santa Fe F7A Powered Passenger Train Engine HO - New In Box

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Athearn- White Kenworth Tractor Owner Operator Trailer--NOS HO SCALE
ATLAS N SCALE 8 FREIGHT CAR LOT C8 LN IN ORIGINAL BOXES
Atlas O ' PS-1 Double Door Soo Line Box Car 2R

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Atlas O TM ' Sliding Door Ann Arbor Box Car 2R
ATLAS {20003950} BSCX - Bethlehem Steel HO coil Steel Car Yankeedabbler

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

ATLAS 1 160 N Scale Dash 8-40C Canadian National Road DC Item F S
Atlas 10001140 HO N de M C420 Phase I Diesel Locomotive LN Box

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Item specifics

Condition: Used Marke: Arnold
Steuerung: Analog Spurweite: N
Stromversorgung: Gleichstrom
Arnold N HN2288 E-Lok BR 1046 08 ÖBB OVP (TR170)
Atlas 10002089 HO Cotton Belt B30-7 Locomotive W DCC & Sound
Atlas 10002811 HO CITX MP15DC with DCC & Sound