B1 IN SEARCH OF THE UNKNOWN DUNGEONS & DRAGONS TSR 9023 5 MODULE BROWN
B1-9 In Search of Adventure Dungeons & Dragons TSR 9190 Complete Unpunched VGC
B-26 Marauder Kit Dumas Balsa Wood Model Airplane Kit

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

B9 CASTLE CALDWELL AND BEYOND DUNGEONS & DRAGONS TSR 9143 - 4 MODULE
Babylon 5 Call To Arms 2nd Edition Rules
BACCUS 6MM SCENICS SMALL COTTAGES - G
Bachman n guage train set with transformer and speed controller

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Bachmann - Alco 2-6-0 Mogul - Standard DC -- Canadian National HO
BACHMANN G SCALE - WHITE PASS - 4 WHEEL CABOOSE - BIG HAULER Original box
BACHMANN SPECTRUM ON 30 2 6 0

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

BACHMANN NEW YORK CENTRAL NW-2 LOCOMOTIVE WITH DCC N SCALE

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Bachmann 00750 HO Chessie Special Train Set

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Axis & Allies War At Sea - Haruna (R) - Task Force

Bachmann 13801 HO Santa Fe 72' Heavyweight Observation
Bachmann 16947 HO Maintneance of Way Vehicles Self Propelled Ballast Regulator

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Bachmann 27097 On30 Data Only Wood Boxcar (Oxide Red)

Trusted by more than 9,000 businesses in 140 countries.

AXIS & ALLIES WAR AT SEA FLEET COMMAND USS Nevada x1
Bachmann 35110 HO Scale Fuel Storage Tank
Bachmann 39006 Ho BALLAST GLUER FIXER

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Bachmann 50201 HO Southern Pacific GS4 4-8-4 w DCC Steam Locomotive
Bachmann 51563 N Canadian National 2-6-2 Prairie Steam Locomotive & Tender

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Bachmann 60090 MDT Plymouth 0-6-0, Industrial Red, Diesel Locomotive Eng,N Scale
Bachmann 62351 N SD9 S PACIF W S
Bachmann 63751 N Gauge Baltimore & Ohio F7A DCC Diesel Locomotive R-T-R

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Bachmann 65306 HO Scale AMTRAK Diesel Locomotive
Bachmann 67025 HO Kansas City Southern EMD SD40-2 Diesel Loco Standard DC

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Bachmann 73804 HO Canadian Pacific 4-Bay Cylindrical Grain Hopper
Bachmann 92502 Assembled 4-Wheel Side -Dump Mining Car

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Atlas O Scale 2 Rail Trinity Undecorated 25,500 gallon Tank Car
BACHMANN ALCO S-2 7020 BRAND NEW
Bachmann Big Haulers 93268 G Scale Berkshire Ham & Bacon Reefer Car - NEW