Athearn HO Lee Way 48' Wedge Trailer & Freightliner ATH 91084
Athearn HO 50' Flat w 2 25' Trailer BN RND7889
ATHEARN HO 77996 UNION PACIFIC DASH 9 DIESEL IN ORIGINAL BOX...

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Athearn HO Canadian Pacific GP38-2 Road DC
Athearn HO F3A F7B SOU Freight Locomotive w DCC Sound ATHG12412
Athearn HO GP38-2 BNSF Wedge ATHG65675
Athearn HO GP39-2 Phase III w DCC & Sound UP ATHG64623

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

ATHEARN HO GP60B LOCOMOTIVE (SANTA FE - Warbonnet) DCC READY,RARE
Athearn HO GP9B with DCC & Sound CR ATHG88290
ATHEARN HO M A SEABOARD COAST LINE - SPIRIT OF '76 U-33B DUMMY LOCOMOTIVE

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Athearn Canadian Pacific SD40 Pair With ESU Decoders.

Athearn HO Ready to Run SD50 NS ATH86909
Athearn HO RTR 30000-Gal Ethanol Tank TEIX WhiteATH28259

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

Athearn Consolidated Freightways Freightliner & 48' Trailer -NEW - HO SCALE
Athearn HO RTR SD50 UP ATH86915
ATHEARN HO SCALE 8323 COCA-COLA 40` STEEL REEFER CAR 1 87 NEW

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

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Athearn HO SD60E w DCC & Sound NS ATHG65252

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Athearn HO Train B&O Baltimore Ohio 4 Car 40' 3-Bay Ribbed Side Hopper Set 76438
Athearn locomotives soo line ho F7
Athearn N 53 GSC TOFC Flat 40 Ex-Post Trailer TT PRRATH24916

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

ATHEARN N&W SD45 MINT MODEL ATH98062 CAB DCC & SOUND READY (blueE)
Athearn RS3, D&RGW RTR HO MIB

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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ATHEARN RTR HO SCALE GP38-2 CSX

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

ARNOLD DB Diesellok E 6905 Ersatzteil Motor Spur N
Athearn SD75M Santa Fe HO Scale MIB
Athearn Union Pacific45' trailer load X3