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Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Messaging

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Chat

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Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

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A chatbot that helps

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Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Integrations

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Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Amy, VP of Customer Experience

TeamSnap

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“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

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“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

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Zapier

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Item specifics

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