1 35 Vietnam Tamiya M151, Hobby Boss M706, Verlinden Bamboo, Viet Cong + MB fig
1 35 WWII Early Type Sd.kfz.231 AFV Club 35231 Models kits
1 350 4031 USS Olympia C6 Predected Cruiser 1898 Resin & PE BRASS Model Kit

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

1 350 COMBRIG 3581FH - French Dupuy de Lome Cruiser, 1895
1 350 Flyhawk Photo Etch WWII IJN Battleship Yamato (For Tamiya 78030 78014 )
1 350 IJN Light Cruiser TAMA & NAGARA Limited Edition AOSHIMA
1 350 Model 86504 Navy Voltaire Pre-Dreadnought Battleship Warship Hobby Boss

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

1 350 Ship- USS Kitty Hawk CV63 Island Pt.1 for TSM 8591437508976
1 350 USS Missouri Otaki Model Kit OT1-31 Motorized
1 35th MR Models German Sd.Kfz 251 Ausf. A detail set

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

1 35th scale kits Panther F

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

1 48 & 1 72 VINTAGE LINDBERG ME-262 & Do-335 KITs 538 & 471

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

1 35 Panda Hobby T-14 Armata Object 148

1 48 Bf-109G6 Captured - NEW AMG multimedia kit 48709 (+ PE, resin)
1 48 Eduard Bf-110F Nachtjager Weekend Edition ED84145

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

1 48 F4U Corsair built up by master model maker Joe Sojka Jr

Trusted by more than 9,000 businesses in 140 countries.

1 35 Pro Built US M4A3E8 Sherman Easy Eight Rice’s Red Devils Korean War 1951
1 48 Hasegawa Mitsubishi F-2B`21SQ 40th Anniversary Detail Up Version`
1 48 K & B (AURORA) GERMAN WORLD WAR I GOTHA G.V

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

1 48 Revell Monogram B-1B bomber - open box, factory sealed parts - HUGE
1 48 Special Hobby - IMAM (Romeo) Ro.44 Italian Floatplane Fighter

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

1 5 Toheart Series Ayaka Kurusugawa on High Chair Unpainted Resin Model Kit
1 56 28mm Dark Age DPS painted Welsh Archers GH1523
1 56 28mm DPS painted Pike & Shotte Parliament Cavalry, Warlord Games RC132

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

1 56 28mm Napoleonic Wars Plastic DPS painted Austrian Jagers GH756
1 6 Resin Model Kit, Sexy action figure Major Leage Girl

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

1 7 Scale Unpainted Model Kits Anime Hot Girl Figure Lancer Garage Kit Figurine
1 700 Five Star IJN Light Cruiser OYODO 1944 Upgrade set for AOSHIMA 04540

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

⭐️Rivet Wars Eastern Front Board Game Allied Heavy Tank WWI Steampunk Painted
1 700 Hms Battleship Warspight 1942 Plastics Model F w Pit-road Japan
1 700 Niko Model US Cruiser Portland CA-33 1944